ANTTARC is a premier capacity development organization in Albania. It has designed and conducted numerous capacity development programs for civil society and public sector. In this frame, it has provided training and advisory services to hundreds of organizations and groups in Albania as well as in Kosova, Montenegro, Macedonia, Bosnia & Herzegovina, and East Timor. It has a proven track record of successfully transferring knowledge and skills. ANTTARC has also working relationships and cooperation with tenths of international and local training and consulting organizations as well as individual consultants combining their expertise in joint programs.

 

Organizational Management
ANTTARC provides training and consulting on organizational management to different types of organizations: newly established and mature organizations; small and big organizations; civil society and public sector organizations. It is based on a holistic approach and focuses on different aspects of management aiming at better performance of individuals, units, and organization as a whole. Main topics include management basics (planning, decision making, organizing at work, leading, and human resource development), team building and work, communication and conflict resolution, human resources management, office management and time management, meeting management, and financial management.

Project Cycle Management
ANTTARC’s customizes its support relating to project cycle management to clients—civil society organizations, local government units, and central institutions. In the frame of the Decentralization and Local Development Programme (dldp), ANTTARC has developed the “Project Cycle Management with Inter-LGU Focus” manual.

The best approach is to combine training workshops with follow up coaching to finalize the project documents as well as monitor and evaluate the project activities and report on effectiveness, efficiency, relevance, and impact of the intervention. Training workshops are based on learning-by-doing approach. Participants identify project ideas and develop concrete proposals going through different steps of project planning and monitoring. Coaching includes on-site as well as help desk services.

Training
ANTTARC provide training services to civil society, public, and business organizations. Training focuses on organizational development and management, project development and management, policy formulation and implementation, advocacy and lobbying, gender equality, training of trainers/ consultants, etc. Training methodology is based on the adult learning theory. Different training methods such as lecturette, structured discussions, brainstorming, small group work, learning by doing, participants’ presentation, case study, role play, demonstration, etc. are extensively used to ensure active participation of the trainees, achievement of training objectives, and participants’ satisfaction with the training activity. Any training intervention is preceded by assessment of potential participants’ training needs. Using a combination of informal and formal methods, training content and process are continuously evaluated during the training sessions as well as at the end of the training in order to measure effectiveness and follow up as well as participants’ satisfaction.

Thematic Areas

Organizational Development
Organization development is an educational process by which human resources are continuously identified, allocated, and expanded in ways that make these resources more available to the organization and, therefore, improve the organization’s problem-solving capabilities. (Sherwood, 1972). Its goal is to create self-renewing, self-correcting systems of people who learn to organize themselves in a variety of ways according to the nature of their tasks and who continue to expand the choices available to members of the organization as it copes with the changing demands of a changing environment. Organization development typically invloves: a long-range effort to introduce planned change; a diagnosis that is shared by the members of an organization; the entire organization or a coherent system or part thereof; increasing organizational effectiveness and enhancing organizational choice and self-renewal; and use of various strategies to intervene into the ongoing activities of the organization in order to facilitate learning and to make choices about alternative ways to proceed.

ANTTARC works with organizations’ leadership and management to develop and conduct a customized assessment to clarify and build consensus about strengths and areas of vulnerability, followed by a process to develop a realistic, appropriate plan and guide for organizational improvements and change.

 

Project/Program Evaluation
ANTARC develops customized evaluation processes that combine proven evaluation approaches customized for authenticity and relevance to the client’s projects/programs, to illustrate value and impact, for the purposes of informing project/program design and future development as well as to share information more effectively with organization’s leadership, donors, and stakeholders.

Strategic planning
We believe that strategic planning is the key for successful and sustainable organizations. ANTTARC’s approach to strategic planning involves a participatory process of internal and external stakeholders. Through environmental assessment and strategic thinking, ambitious and realistic guides for organizations’ leadership and management in achieving visionary and operational goals are generated. ANTTARC facilitates strategic planning of civil society and public sector organizations.

Sector Areas

ANTTARC designs and conducts capacity development to civil society, public, and private sectors. ANTTARC has been established as a civil society capacity development center. Since 1999, it has designed and conduced numerous capacity development projects aiming at increasing the capacity of civil society organizations in organizational development, project development, advocacy, non-profit leadership, etc. At the same time it has designed and realized several capacity development projects for the governmental organizations, including both central and local government. These projects have focused on organizational development, project cycle management, etc. Also, several capacity development projects have brought together actors from both civil society and government sector.

 

Enhancing civic engagement of young people (Albania; OSBE, 2014)

The Project Goal was “to enhance the engagement and participation in local decision-making of high school students.” Specific objectives included: To strengthen the capacities of civil society and youth on civic engagement in 4 main project intervention areas (Kukes, Lezhe, Peshkopi, and Puke); and To enhance democratic participation among young people, youth civil society organizations and promote the interaction between young citizens and local and central level institutions. Main project outputs included: 200 high school students will increase their capacity regarding debating skills, culture of dialogue, role of civil society in democratic process, concepts and models of civic engagement, relevant legislation, project design and implementation, youth strategies and action plans, etc; Youth will have resource materials that will help them in their efforts to better engage and participate in local decision-making; and Best practices regarding youth engagement and participation in local decision-making are shared. Main activities include: Training workshops with high school students, youth activities, development of training materials on democratic institutions and processes, and closing event to exchange best practices. The main target group includes: High school students from Kukes, Lezhe, Peshkopi, and Puke, including youth from the above-mentioned municipalities as well as surrounding communes; CSO representatives from these cities; Community representatives; and LGUs including municipalities and communes.

Building bridges between the parliament and civil society. (Albania; OSCE; 2013)

ANTARC received a grant from the OSCE Presence in Albania (Democratization Department) to design and conduct a series of workshops in 9 Albanian cities (Kukes, Bajram Curri, Puke, Shkoder, Tirane, Peshkopi, Fier, Vlore, and Korce) and a concluding regional round table focusing on the relationships between the parliament and civil society, especially participation of civil society in the legislative process. More than 100 Albanian CSOs were represented. Training courses on “Organizational Development of CSOs,” “Sustainability of Albanian CSOs: Challenges and Opportunities,” and “Strategic Planning for CSOs” (Albania; TACSO; 2012-2014) Two ANTARC consultants have designed and conducted three training courses focusing on organizational development, strategic planning, and capacity development and sustainability of Civil Society Organizations. Round 30 participants from 20 Albanian CSOs participated in each of these training sessions. Training on CSO sustainability was followed by a manual that was published with TACSO support. Training on strategic planning was followed by individualized technical assistance to develop organizational strategic plans.

Capacity building of Roma associations (Albania; NPF; 2011)

ANTTARC has been contracted by NPF (Help for Children) foundation to design and conduct a series of training workshops for Roma associations, partners of NPF in Korca, Tirana, Elbasan, and Berat. In this context, ANTTARC conducted raining courses in project cycle management and advocacy and lobbying.

Strengthening the Capacity of Albanian NGOs (Albania; CAAHT/USAID; 2005-2006)

ANTTARC has implemented a comprehensive capacity building program that is funded by the USAID through the Coordinated Action Against Human Trafficking (CAAHT). The program aimed at increasing the capacity of CAAHT grantees to successfully implement CAAHT funded projects and, therefore, their role and sustainability. Several training courses—Project Development, Training of Trainers, Organizational Development, Financial Management, Impact Assessment and Reporting, Advocacy, and Anti-Trafficking—and different types of technical assistance—on-site, help desk, via e-mail and phone, etc.—are conducted to achieve the program goal and objectives. 18 NGOs from different regions of Albania have participated in this program.

Strengthening the Capacity of Albanian Youth-Serving NGOs (Albania; BCYF/USAID; 2003-5).

ANTTARC has implemented two one-year capacity building programs involving 30 youth-serving NGOs from all over Albania. This program was funded by the Balkan Children and Youth Foundation (BCYF). It included training courses on organizational development, project cycle management, financial management, and advocacy and continuous on-site technical assistance to strengthen these organizations, increase their sustainability, and therefore their impact on youth agenda.

Montenegro Advocacy Program (Montenegro; ORT/USAID; 2002-2005)

ANTTARC has been a partner of the ORT-led consortium (FDDR Hungary also participated) that was established to implement the three-year USAID-funded Montenegro Advocacy Program (MAP). In collaboration with ORT and FDDR, ANTTARC focused on the MAP staff development including training on organizational development, leadership, training of trainers/training of consultants. In addition, ANTTARC has provided training on organizational development (board and staff) and leadership to the first round of five Montenegrin NGOs/MAP partners and, in collaboration with MAP staff, has provided technical assistance to MAP partners for the development of their OD materials. ANTTARC has also supported MAP staff in conducting training and technical assistance for the second round of 10 MAP partners.

Strengthening the Capacity and Sustainability of Albanian NGOs (Albania; NOVIB; 2000-1)

ANTTARC implemented a comprehensive capacity building program that aimed at increasing the contribution of civil society to Albania’s development and democratic growth through strengthening the institutional and delivery capabilities of non-governmental organizations. The experiential training and technical assistance packages designed and conducted by ANTTARC for 10 participating NGOs included the entire range of organizational development and management skills.

East Timor Human Rights Support Program (East Timor; Freedom House/USAID; 2001)

ANTTARC has partnered with Freedom House for the implementation of the USAID-funded East Timor Human Rights Support Program. In this framework, ANTTARC designed and implemented a comprehensive training and technical assistance program including seven training modules (organizational development, strategic planning, leadership, advocacy, organization management, project management, training of trainers) and on-site technical assistance on project development. 153 representatives of more than 13 human rights organizations and groups benefited from this program.

Institutional Development Grant Program (Albania; ORT/USAID; 1999-2000)

ANTTARC has guided the organizational/ institutional development of 8 Albanian organizations included in the Institutional Development Grants program (IDG). The training and technical assistance packages designed and implemented by ANTTARC include strategic planning, internal communication and project management to leadership and management skills and external relations. The program included NGOs’ Board of Directors and staff training retreats, Leadership Certificate Program, and continuous on-site technical assistance for the development and implementation of strategic plans and internal operating systems.

Regional workshops on implementation of the law on civil servant in LGUs (Albania; Council of Europe; 2013

ANTTARC, in cooperation with the Council of Europe project “Strengthening Local Government Structures and Cooperation of Local Elected Representatives in Albania” designed and conducted a series of workshops in 12 regions of Albania focusing on the implementation of the new law on civil servant. More than 60% of Albanian LGUs (384 municipalities and communes) were represented in the workshops.

Capacity development of the Albanian parliament administration (Albania; OSCE; 2002-2011)

ANTTARC has provided training and technical assistance to the staff of Albanian parliament administration. Main training interventions include: Training needs assessment of the parliament administration staff (2002); Training course in communication and team building (2003-4); Training course in organizational management and effective writing (2008-2009); and Training of Trainers (2011). Technical assistance interventions have focused on: Development of job descriptions (2009); and Development of training strategy (2011).

Support to Local Government Units (Albania; Helvetas Swiss Intercooperation Albania – Decentralization and Local Development Programme (dldp); 2007 – 2013)

Since 2007, ANTTARC is cooperating with Helvetas Swiss Intercooperation Albania/Decentralization and Local Development Programme (dldp) for the capacity development of the Local Government Units in project development and implementation. During the dldp Phase 1 (2007-2009), ANTTARC has supported six local government units from the Qark of Shkodra (municipalities of Fushe-Arrez, Koplik, and Puka, and communes of Dajc, Gur i Zi, and Vau i Dejes) in project development and implementation. During dldp Phase 2 (2010-2013), ANTTARC has provided training and technical assistance support in project cycle management and public procurement and fund access to LGUs of Shkodra and Lezha regions. It has also contributed to national dissemination of experiences relating to Project Cycle Management with a Focus on Inter-LGU Cooperation. During dldp Phase 3 (2014-on), ANTTARC has developed the study on Tropoja Functional Area Programme. It has been awarded the winner of the competition “Piloted Functional Area Programme: a development methodology for LGUs in the frame of Territorial Administrative Reform.” (May 2015)

Training program in anti-corruption (Albania; USAID/National Albanian American Council; 2008-9) 

ANTTARC has designed and is conducting a series of five training courses on anti-corruption for the representatives of communes from the Prefecture of Tirana. This training program has been developed in close collaboration with the Association of Communes and is organized and funded by the National Albanian American Council.

Implementation of the Records Management System (Kosova; PAI/DFID; 2006-2007)

ANTTARC has provided technical assistance for the implementation of the records management system in the office of Prime Minister of Kosova.

Training program in management skills and report writing skills (Kosova; ATOS/DFID, 2007)

Contracted by ATOS/DFID project supporting the establishment of Kosova’s Ministries of Justice and Internal Affairs, ANTTARC designed and conducted a training program in management skills and report writing skills for officials of Ministry of Justice and Ministry Internal Affairs of Kosova.

Support to the Training of Public Managers in Albania (Albania; SIDA/TIPA; 2005-6)

ANTTARC trainers have been involved in designing and conducting the training modules on resource management for public administration in the framework of the Support to the Training of Public Managers project funded by Swedish International Development Agency (SIDA) and implemented by United Nations Development Programme (UNDP) in cooperation with the Training Institute for Public Administration (TIPA).

Capacity Building Facility for Kosova (Kosova; UNDP/SOROS; 2004-5 and 2009-2010)

Two ANTTARC consultants have provided two one-year coaching services to the Director of the Institute of Public Administration of Kosova (KIPA) and the Director of Tourism at the Ministry of Trade and Industry of Kosova. CBF aims at offering senior governmental officials of Kosova highly-skilled regional and local consultants to serve as their coaches and advisors on leadership and change management.

Regional Infrastructure Program (Albania; USAID/Booz Allen Hamilton; 2001-3)

ANTTARC has been the local partner for Albania of Booz Allen Hamilton for the implementation of the Regional Infrastructure Program (RIP)–a USAID initiative under the Stability Pact. ANTTARC has closely collaborated with Booz Allen Hamilton in organizing and delivering a series of workshops that focused on Project Cycle Management and Procurement. Participants represented Ministry of Construction, Tourism and Territory Adjustment, Ministry of Transports, National Procurement Agency, etc. The workshops aimed at increasing the knowledge and use of international standard project management and tools while concurrently developing the capacity of the professionals from selected institutions. ANTTARC also serves as resource centers for issues of infrastructure projects.

Organizational development of the Institute of Social Policy (Kosova; CARE; 2002)

ANTTARC consultants assessed the management of human resources within the Institute of Social Policy of Kosova (ISP) and assisted the ISP to develop human resources policies and procedures (evaluating staff competencies, training needs, internal communication/ reporting, staff appraisal, etc.). In addition, ANTTARC provided training on research methods and techniques to the ISP staff.

Local Government Decentralization Program (Albania; UI/USAID; 2001)

In partnership with the Urban Institute (UI), ANTTARC designed and delivered training and technical assistance program on Budgeting and Financing as part of the local government decentralization program (2001). This program provided policy and technical training to a broad range of Albanian leaders and decision-makers, local government officials and technical personnel on the decentralization strategy that devolves budget authority and responsibility to local government, requires improved local government organizational and technical skills and much enhanced citizen participation. To increase program impact, ANTTARC also designed and led a Training of Trainer (TOT) initiative.

Kosova Protection Corps Organization Development (Kosova; IOM; 2000)

ANTTARC has implemented a comprehensive training program for the Kosova Protection Corps funded by the International Organization for Migration. 60 KPC senior managers and 550 KPC middle managers throughout Kosova participated in training courses on human resource management, people’s strategic management, communication with the media, and administration. A two-week needs assessment preceded the five-month training program. ANTTARC successfully applied innovative methods to achieve program objectives. As a second phase, ANTTARC advised the senior managers of Kosova Protection Corps (KPC) to formulate the objectives, budget and allocation policies for KPC departments/units and terms of reference for high-level positions and senior managers of the KPC.

Education and Training on Tourism Development (Kosova; ASB; 2011 – 2012)

ANTTARC has been contracted by the Arbeiter-samariter-Bund Deutschland e.V (ASB) to design and conduct a capacity building program on tourism development in the framework of “The Economic Development of the Prizren region through improvement of tourist potential, tourist infrastructure, establishment of a regional Tourist Association and rural tourist orientated business start-up” project funded by the European Commission Liaison Office to Kosovo. Main program components included: Education and training of 40 rural households through five two-day training courses on rural tourism; Education and training of 20 unemployed young individuals and women over 40 years of age through three training sessions; Education and training of relevant institutions and associations through five training sessions for staff members of local authorities in the municipalities of Prizren, Dragash and Suhareka and key personnel from associations within the target area; Provision of training for tourist guides and trainers through 15 training workshops for tourist guides, animators, etc.

Training Program for Local Action Group of “Bjeshket e Namuna” (Albania; SNV; 2010-2011)

ANTARC has designed and implemented a training program aiming at developing the capacity of the Local Action Group of “Bjeshket e Namuna.” The training program includes training courses in leadership and management, advocacy and lobbying, project cycle management, and rural development and European integration as well as the facilitation of the development of the local development plan. Participants are representatives of the local government, non-profit sector, and business from the territory of Bjeshket e Namuna.

Training Program in Leadership and Management (Albania and Monetengro; USAID/National Albanian American Council; 2007-2008)

ANTTARC has designed and conducted two four-course training programs in leadership and management for local government and civil society representatives from Shkodra and Lezha. A five-course training program in management was also conducted in Gjirokastra. The training program in leadership was also conducted in Montenegro for more than 15 representatives of different sectors, different ethnicities, and different areas in Montenegro.

Training program on project cycle management and organizational development (Albania; SDC; 2004-2005)

ANTTARC has collaborated with NADEL (Switzerland) for the design and implementation of a training program on organizational development and project cycle management for Swiss Development Cooperation partners. 11 SDC partners (including 7 non-profit organizations and 4 public organizations) participated in this training program.

Community Resource Identification & Development Opportunities (Albania; UNDP; 2000)

ANTTARC has implemented a four-month capacity building training and technical assistance program that sought to build bridges of understanding and cooperation between NGOs, communities, and local government in three Albanian prefectures–Elbasan, Fier, and Gjirokastra. The program was funded by UNDP Albania. The program aimed at developing local capacity by analyzing community priority needs, identifying and managing community resources, and formulating coherent development project proposals. The program combined in-class training as well as on-site technical assistance to identify ideas and write joint-project proposals for the development of respective communities. More than 60 people participated in this program representing 28 governmental organizations and 13 non-governmental organizations.

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